Privacy Policy

Last updated: February 14, 2026

1. Introduction

my studio walker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our salon management software and services.

2. Information We Collect

2.1 Personal Information

  • Account information (name, email, phone number)
  • Business information (salon name, address)
  • Payment information (processed securely via Stripe)
  • Staff information (names, roles, schedules)

2.2 Customer Data

When you use our services, we process your customers' information on your behalf:

  • Customer names and contact details
  • Appointment history
  • Service preferences
  • Payment records

3. How We Use Your Information

  • Provide and maintain our services
  • Process payments and prevent fraud
  • Send appointment reminders and notifications
  • Improve our services and develop new features
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Secure cloud infrastructure (AWS/Railway)
  • Regular security audits
  • Access controls and authentication

5. Third-Party Services

We use trusted third-party services:

  • Stripe - Payment processing
  • Twilio - SMS notifications
  • SendGrid - Email delivery
  • Railway/AWS - Cloud hosting

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Export your data
  • Withdraw consent

7. Data Retention

We retain your data for as long as your account is active. After account closure, we retain data for 30 days for backup purposes, then permanently delete it.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: mysalonwalker@gmail.com

Address: Singapore