Terms of Service

1. Acceptance of Terms

By accessing or using my studio walker ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

my studio walker provides salon management software including:

• Online booking and appointment management
• Customer relationship management (CRM)
• Staff scheduling and commission tracking
• Point of sale (POS) system
• Inventory management
• Reporting and analytics

3. Account Registration

To use the Service, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

4. Subscription and Payment

4.1 Pricing

Our pricing is available at www.mysalonwalker.com/pricing. All prices are in Singapore Dollars (SGD) and exclude applicable taxes.

4.2 Billing

• Subscriptions are billed monthly in advance
• Payments are processed via Stripe
• Failed payments may result in service suspension

4.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

5. Free Trial

New users are eligible for a 14-day free trial. During the trial:

• Full access to all features
• No credit card required
• Data is retained if you subscribe
• Account is suspended after trial if not upgraded

6. User Responsibilities

You agree NOT to:

• Use the Service for illegal purposes
• Share account credentials with unauthorized users
• Attempt to access other users' accounts
• Upload malicious code or viruses
• Scrape or data mine the Service
• Resell or redistribute the Service without authorization

7. Data Ownership

You retain ownership of all data you input into the Service. We claim no ownership rights over your customer information, business data, or other content.

You grant us a limited license to host, backup, and process your data solely for the purpose of providing the Service.

8. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance that requires temporary downtime, with advance notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, my studio walker shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Service interruptions or data loss
• Damages exceeding the amount paid by you in the past 12 months

10. Termination

We may suspend or terminate your account for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Extended period of inactivity (6+ months)

11. Modifications

We reserve the right to modify these Terms at any time. Changes take effect upon posting. Continued use of the Service constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.

13. Contact Information

For questions about these Terms: